Privacy Policy – Zetra AI

Effective Date: 26th January 2026
Website: www.zetraai.com
Company: Zetra AI

Zetra AI respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following information:

Information you provide directly

• Name

• Email address

• Company name

• Phone number

• Project details or service requests

This information may be provided when you contact us, request services, or communicate with us.

Automatically collected information
When you visit our website, we may automatically collect limited technical information such as:

• IP address

• browser type

• device information

• pages visited on our website

This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We use your information to:

• respond to enquiries

• provide requested services

• process payments and invoices

• communicate regarding projects or orders

• improve our website and services

• comply with legal obligations

We do not sell or rent your personal information to third parties.

3. Payment Processing

Payments for Zetra AI services are processed securely through Stripe. Zetra AI does not store or have access to full payment card details.

Stripe processes payment information according to its own privacy and security policies.

4. Sharing Information

We may share information only when necessary to operate our services, including with:

• payment processors (such as Stripe)

• file delivery or cloud storage providers

• legal authorities when required by law

We ensure that any third parties handling data do so securely.

5. Data Security

We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, or misuse.

However, no method of online transmission or electronic storage is completely secure.

6. Cookies

Our website may use cookies to improve website functionality and analyse visitor behaviour.

Users can control or disable cookies through their browser settings.

7. Your Rights

Under applicable data protection laws (including UK GDPR), you may have the right to:

• request access to your personal data

• request correction of inaccurate information

• request deletion of your data

• object to certain data processing activities

Requests can be made using the contact details below.

8. External Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page and will apply from the updated effective date.

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

support@zetraai.com